Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14145
VM0014145Membermember14145@example.test · +601110014145 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
112
Current loyalty balance
Lifetime Spend
RM 141
Across 3 visits
Total Visits
3
Since 2026-08-08
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
112 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 2
Outlet purchase
2026-09-01 · Member activity · RM 29.25
App session
2026-08-20 · OPLUMO Outlet 2
Points credited
2026-08-08 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 37.05
Points credited
2026-07-03 · OPLUMO Outlet 2
Outlet purchase
2026-06-21 · Member activity · RM 40.95