Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14130
VM0014130Silvermember14130@example.test · +601110014130 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,349
Current loyalty balance
Lifetime Spend
RM 1,687
Across 35 visits
Total Visits
35
Since 2024-09-09
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,349 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 4
Outlet purchase
2026-05-02 · Member activity · RM 31.50
App session
2026-04-20 · OPLUMO Outlet 4
Points credited
2026-04-08 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 4
Outlet purchase
2026-03-15 · Member activity · RM 39.90
Points credited
2026-03-03 · OPLUMO Outlet 4
Outlet purchase
2026-02-19 · Member activity · RM 44.10