Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14126
VM0014126Membermember14126@example.test · +601110014126 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
840
Current loyalty balance
Lifetime Spend
RM 1,050
Across 10 visits
Total Visits
10
Since 2026-03-23
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
840 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 17
Outlet purchase
2026-08-20 · Member activity · RM 71.25
App session
2026-08-08 · OPLUMO Outlet 17
Points credited
2026-07-27 · Member activity · RM 80.75
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 90.25
Points credited
2026-06-21 · OPLUMO Outlet 17
Outlet purchase
2026-06-09 · Member activity · RM 99.75