Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14124
VM0014124Silvermember14124@example.test · +601110014124 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
979
Current loyalty balance
Lifetime Spend
RM 1,224
Across 33 visits
Total Visits
33
Since 2025-02-22
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
979 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 15
Outlet purchase
2026-09-09 · Member activity · RM 28.50
App session
2026-08-28 · OPLUMO Outlet 15
Points credited
2026-08-16 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 15
Outlet purchase
2026-07-23 · Member activity · RM 36.10
Points credited
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 39.90