Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14121
VM0014121Goldmember14121@example.test · +601110014121 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
4,121
Current loyalty balance
Lifetime Spend
RM 5,152
Across 38 visits
Total Visits
38
Since 2024-11-25
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,121 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 12
Outlet purchase
2026-09-10 · Member activity · RM 132.75
App session
2026-08-29 · OPLUMO Outlet 12
Points credited
2026-08-17 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 12
Outlet purchase
2026-07-24 · Member activity · RM 168.15
Points credited
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 185.85