Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14112
VM0014112Goldmember14112@example.test · +601110014112 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
4,257
Current loyalty balance
Lifetime Spend
RM 5,322
Across 38 visits
Total Visits
38
Since 2024-12-03
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,257 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 3
Outlet purchase
2026-09-18 · Member activity · RM 120.75
App session
2026-09-06 · OPLUMO Outlet 3
Points credited
2026-08-25 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 3
Outlet purchase
2026-08-01 · Member activity · RM 152.95
Points credited
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 169.05