Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14110
VM0014110Goldmember14110@example.test · +601110014110 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,447
Current loyalty balance
Lifetime Spend
RM 3,060
Across 16 visits
Total Visits
16
Since 2026-01-07
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 1
Outlet purchase
2026-09-22 · Member activity · RM 115.50
App session
2026-09-10 · OPLUMO Outlet 1
Points credited
2026-08-29 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 1
Outlet purchase
2026-08-05 · Member activity · RM 146.30
Points credited
2026-07-24 · OPLUMO Outlet 1
Outlet purchase
2026-07-12 · Member activity · RM 161.70