Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 14081
VM0014081Silvermember14081@example.test · +601110014081 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,959
Current loyalty balance
Lifetime Spend
RM 2,450
Across 33 visits
Total Visits
33
Since 2025-02-02
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,959 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 6
Outlet purchase
2026-08-20 · Member activity · RM 52.50
App session
2026-08-08 · OPLUMO Outlet 6
Points credited
2026-07-27 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 6
Outlet purchase
2026-07-03 · Member activity · RM 66.50
Points credited
2026-06-21 · OPLUMO Outlet 6
Outlet purchase
2026-06-09 · Member activity · RM 73.50