Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14066
VM0014066Membermember14066@example.test · +601110014066 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 184
Across 6 visits
Total Visits
6
Since 2026-03-13
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 8
Outlet purchase
2026-05-30 · Member activity · RM 21.75
App session
2026-05-18 · OPLUMO Outlet 8
Points credited
2026-05-06 · Member activity · RM 24.65
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 8
Outlet purchase
2026-04-12 · Member activity · RM 27.55
Points credited
2026-03-31 · OPLUMO Outlet 8
Outlet purchase
2026-03-19 · Member activity · RM 30.45