Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14062
VM0014062Membermember14062@example.test · +601110014062 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
605
Current loyalty balance
Lifetime Spend
RM 757
Across 29 visits
Total Visits
29
Since 2025-05-03
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
605 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 4
Outlet purchase
2026-09-07 · Member activity · RM 19.50
App session
2026-08-26 · OPLUMO Outlet 4
Points credited
2026-08-14 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 4
Outlet purchase
2026-07-21 · Member activity · RM 24.70
Points credited
2026-07-09 · OPLUMO Outlet 4
Outlet purchase
2026-06-27 · Member activity · RM 27.30