Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14040
VM0014040Membermember14040@example.test · +601110014040 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
948
Current loyalty balance
Lifetime Spend
RM 1,186
Across 9 visits
Total Visits
9
Since 2026-05-17
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
948 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 16
Outlet purchase
2026-09-26 · Member activity · RM 92.25
App session
2026-09-14 · OPLUMO Outlet 16
Points credited
2026-09-02 · Member activity · RM 104.55
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 16
Outlet purchase
2026-08-09 · Member activity · RM 116.85
Points credited
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 129.15