Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14037
VM0014037Goldmember14037@example.test · +601110014037 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,321
Current loyalty balance
Lifetime Spend
RM 5,402
Across 45 visits
Total Visits
45
Since 2024-02-20
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,321 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 13
Outlet purchase
2026-04-10 · Member activity · RM 90.75
App session
2026-03-29 · OPLUMO Outlet 13
Points credited
2026-03-17 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 13
Outlet purchase
2026-02-21 · Member activity · RM 114.95
Points credited
2026-02-09 · OPLUMO Outlet 13
Outlet purchase
2026-01-28 · Member activity · RM 127.05