HD
HongdaFounder
Members · Customer 360

Customer 360

A complete view of this member's profile, value, behaviour and engagement across all outlets.

D1

Daniel 14034

VM0014034Silver

member14034@example.test · +601110014034 · Preferred outlet: OPLUMO Outlet 10

LunchNew Joiner
Consent Status
Opted In
Points Balance
2,064
Current loyalty balance
Lifetime Spend
RM 2,580
Across 33 visits
Total Visits
33
Since 2025-02-27
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards

Silver member

★
2,064 pointsCurrent redeemable points balance.
%
RM10 Birthday RewardAvailable · expires 2026-12-31
%
Free BeverageAvailable · expires 2026-11-30
Member notes

Relationship context

N
CRM NotePrefers weekend visits
Recent activity

Member timeline

Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 10
Outlet purchase
2026-09-14 · Member activity · RM 57.75
App session
2026-09-02 · OPLUMO Outlet 10
Points credited
2026-08-21 · Member activity · RM 65.45
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 10
Outlet purchase
2026-07-28 · Member activity · RM 73.15
Points credited
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 80.85