Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14022
VM0014022Silvermember14022@example.test · +601110014022 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
1,405
Current loyalty balance
Lifetime Spend
RM 1,757
Across 25 visits
Total Visits
25
Since 2025-04-22
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 15
Outlet purchase
2026-06-16 · Member activity · RM 60.00
App session
2026-06-04 · OPLUMO Outlet 15
Points credited
2026-05-23 · Member activity · RM 68.00
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 15
Outlet purchase
2026-04-29 · Member activity · RM 76.00
Points credited
2026-04-17 · OPLUMO Outlet 15
Outlet purchase
2026-04-05 · Member activity · RM 84.00