Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01402
VM0001402Silvermember1402@example.test · +601110001402 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,179
Current loyalty balance
Lifetime Spend
RM 1,475
Across 28 visits
Total Visits
28
Since 2025-01-18
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,179 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 9
Outlet purchase
2026-05-07 · Member activity · RM 32.25
App session
2026-04-25 · OPLUMO Outlet 9
Points credited
2026-04-13 · Member activity · RM 36.55
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 9
Outlet purchase
2026-03-20 · Member activity · RM 40.85
Points credited
2026-03-08 · OPLUMO Outlet 9
Outlet purchase
2026-02-24 · Member activity · RM 45.15