Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14008
VM0014008Membermember14008@example.test · +601110014008 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
815
Current loyalty balance
Lifetime Spend
RM 1,019
Across 8 visits
Total Visits
8
Since 2026-05-14
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
815 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 1
Outlet purchase
2026-09-05 · Member activity · RM 87.75
App session
2026-08-24 · OPLUMO Outlet 1
Points credited
2026-08-12 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 1
Outlet purchase
2026-07-19 · Member activity · RM 111.15
Points credited
2026-07-07 · OPLUMO Outlet 1
Outlet purchase
2026-06-25 · Member activity · RM 122.85