Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13992
VM0013992Membermember13992@example.test · +601110013992 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
252
Current loyalty balance
Lifetime Spend
RM 316
Across 4 visits
Total Visits
4
Since 2026-04-21
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
252 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 2
Outlet purchase
2026-06-02 · Member activity · RM 53.25
App session
2026-05-21 · OPLUMO Outlet 2
Points credited
2026-05-09 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 2
Outlet purchase
2026-04-15 · Member activity · RM 67.45
Points credited
2026-04-03 · OPLUMO Outlet 2
Outlet purchase
2026-03-22 · Member activity · RM 74.55