Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13986
VM0013986Silvermember13986@example.test · +601110013986 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,657
Current loyalty balance
Lifetime Spend
RM 2,072
Across 26 visits
Total Visits
26
Since 2025-03-31
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,657 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 13
Outlet purchase
2026-06-12 · Member activity · RM 72.00
App session
2026-05-31 · OPLUMO Outlet 13
Points credited
2026-05-19 · Member activity · RM 81.60
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 13
Outlet purchase
2026-04-25 · Member activity · RM 91.20
Points credited
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 100.80