Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13978
VM0013978Goldmember13978@example.test · +601110013978 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,780
Current loyalty balance
Lifetime Spend
RM 3,475
Across 22 visits
Total Visits
22
Since 2025-09-25
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 5
Outlet purchase
2026-09-26 · Member activity · RM 120.00
App session
2026-09-14 · OPLUMO Outlet 5
Points credited
2026-09-02 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 5
Outlet purchase
2026-08-09 · Member activity · RM 152.00
Points credited
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 168.00