Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01396
VM0001396Silvermember1396@example.test · +601110001396 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,495
Current loyalty balance
Lifetime Spend
RM 1,869
Across 21 visits
Total Visits
21
Since 2025-09-30
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 3
Outlet purchase
2026-09-13 · Member activity · RM 63.00
App session
2026-09-01 · OPLUMO Outlet 3
Points credited
2026-08-20 · Member activity · RM 71.40
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 3
Outlet purchase
2026-07-27 · Member activity · RM 79.80
Points credited
2026-07-15 · OPLUMO Outlet 3
Outlet purchase
2026-07-03 · Member activity · RM 88.20