Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13956
VM0013956Membermember13956@example.test · +601110013956 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
703
Current loyalty balance
Lifetime Spend
RM 879
Across 11 visits
Total Visits
11
Since 2025-11-06
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
703 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 60.75
App session
2026-04-11 · OPLUMO Outlet 17
Points credited
2026-03-30 · Member activity · RM 68.85
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 76.95
Points credited
2026-02-22 · OPLUMO Outlet 17
Outlet purchase
2026-02-10 · Member activity · RM 85.05