Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13954
VM0013954Goldmember13954@example.test · +601110013954 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,353
Current loyalty balance
Lifetime Spend
RM 4,192
Across 26 visits
Total Visits
26
Since 2025-07-13
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,353 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 15
Outlet purchase
2026-09-24 · Member activity · RM 120.00
App session
2026-09-12 · OPLUMO Outlet 15
Points credited
2026-08-31 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 15
Outlet purchase
2026-08-07 · Member activity · RM 152.00
Points credited
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 168.00