Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13953
VM0013953Silvermember13953@example.test · +601110013953 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,101
Current loyalty balance
Lifetime Spend
RM 2,627
Across 36 visits
Total Visits
36
Since 2024-10-09
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 14
Outlet purchase
2026-06-19 · Member activity · RM 70.50
App session
2026-06-07 · OPLUMO Outlet 14
Points credited
2026-05-26 · Member activity · RM 79.90
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 14
Outlet purchase
2026-05-02 · Member activity · RM 89.30
Points credited
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 98.70