Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13946
VM0013946Silvermember13946@example.test · +601110013946 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,530
Current loyalty balance
Lifetime Spend
RM 1,913
Across 42 visits
Total Visits
42
Since 2024-06-03
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,530 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 7
Outlet purchase
2026-05-30 · Member activity · RM 30.75
App session
2026-05-18 · OPLUMO Outlet 7
Points credited
2026-05-06 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 7
Outlet purchase
2026-04-12 · Member activity · RM 38.95
Points credited
2026-03-31 · OPLUMO Outlet 7
Outlet purchase
2026-03-19 · Member activity · RM 43.05