Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13933
VM0013933Goldmember13933@example.test · +601110013933 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,350
Current loyalty balance
Lifetime Spend
RM 4,188
Across 29 visits
Total Visits
29
Since 2025-05-04
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,350 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 11
Outlet purchase
2026-09-08 · Member activity · RM 123.75
App session
2026-08-27 · OPLUMO Outlet 11
Points credited
2026-08-15 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 11
Outlet purchase
2026-07-22 · Member activity · RM 156.75
Points credited
2026-07-10 · OPLUMO Outlet 11
Outlet purchase
2026-06-28 · Member activity · RM 173.25