Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13916
VM0013916Platinummember13916@example.test · +601110013916 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,480
Current loyalty balance
Lifetime Spend
RM 6,851
Across 43 visits
Total Visits
43
Since 2024-08-13
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,480 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 11
Outlet purchase
2026-08-27 · Member activity · RM 130.50
App session
2026-08-15 · OPLUMO Outlet 11
Points credited
2026-08-03 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 165.30
Points credited
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 182.70