Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13902
VM0013902Membermember13902@example.test · +601110013902 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
199
Current loyalty balance
Lifetime Spend
RM 249
Across 5 visits
Total Visits
5
Since 2026-02-13
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
199 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 14
Outlet purchase
2026-04-14 · Member activity · RM 30.75
App session
2026-04-02 · OPLUMO Outlet 14
Points credited
2026-03-21 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 14
Outlet purchase
2026-02-25 · Member activity · RM 38.95
Points credited
2026-02-13 · OPLUMO Outlet 14
Outlet purchase
2026-02-01 · Member activity · RM 43.05