Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13894
VM0013894Silvermember13894@example.test · +601110013894 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted Out
Points Balance
1,009
Current loyalty balance
Lifetime Spend
RM 1,262
Across 24 visits
Total Visits
24
Since 2025-03-02
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,009 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 6
Outlet purchase
2026-04-08 · Member activity · RM 32.25
App session
2026-03-27 · OPLUMO Outlet 6
Points credited
2026-03-15 · Member activity · RM 36.55
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 6
Outlet purchase
2026-02-19 · Member activity · RM 40.85
Points credited
2026-02-07 · OPLUMO Outlet 6
Outlet purchase
2026-01-26 · Member activity · RM 45.15