Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13893
VM0013893Membermember13893@example.test · +601110013893 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
208
Current loyalty balance
Lifetime Spend
RM 260
Across 5 visits
Total Visits
5
Since 2026-01-31
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
208 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 5
Outlet purchase
2026-04-01 · Member activity · RM 33.75
App session
2026-03-20 · OPLUMO Outlet 5
Points credited
2026-03-08 · Member activity · RM 38.25
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 5
Outlet purchase
2026-02-12 · Member activity · RM 42.75
Points credited
2026-01-31 · OPLUMO Outlet 5
Outlet purchase
2026-01-19 · Member activity · RM 47.25