Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13888
VM0013888Membermember13888@example.test · +601110013888 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
690
Current loyalty balance
Lifetime Spend
RM 863
Across 24 visits
Total Visits
24
Since 2025-03-06
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
168d
2026-04-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
690 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 17
Outlet purchase
2026-04-12 · Member activity · RM 27.75
App session
2026-03-31 · OPLUMO Outlet 17
Points credited
2026-03-19 · Member activity · RM 31.45
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 17
Outlet purchase
2026-02-23 · Member activity · RM 35.15
Points credited
2026-02-11 · OPLUMO Outlet 17
Outlet purchase
2026-01-30 · Member activity · RM 38.85