Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13884
VM0013884Goldmember13884@example.test · +601110013884 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,918
Current loyalty balance
Lifetime Spend
RM 4,898
Across 33 visits
Total Visits
33
Since 2024-11-24
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,918 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 113.25
App session
2026-05-30 · OPLUMO Outlet 13
Points credited
2026-05-18 · Member activity · RM 128.35
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 13
Outlet purchase
2026-04-24 · Member activity · RM 143.45
Points credited
2026-04-12 · OPLUMO Outlet 13
Outlet purchase
2026-03-31 · Member activity · RM 158.55