Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13880
VM0013880Membermember13880@example.test · +601110013880 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
794
Current loyalty balance
Lifetime Spend
RM 993
Across 13 visits
Total Visits
13
Since 2026-02-17
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
794 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 9
Outlet purchase
2026-09-09 · Member activity · RM 72.00
App session
2026-08-28 · OPLUMO Outlet 9
Points credited
2026-08-16 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 9
Outlet purchase
2026-07-23 · Member activity · RM 91.20
Points credited
2026-07-11 · OPLUMO Outlet 9
Outlet purchase
2026-06-29 · Member activity · RM 100.80