Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13874
VM0013874Goldmember13874@example.test · +601110013874 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,621
Current loyalty balance
Lifetime Spend
RM 4,527
Across 23 visits
Total Visits
23
Since 2025-08-10
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,621 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 3
Outlet purchase
2026-08-29 · Member activity · RM 127.50
App session
2026-08-17 · OPLUMO Outlet 3
Points credited
2026-08-05 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 3
Outlet purchase
2026-07-12 · Member activity · RM 161.50
Points credited
2026-06-30 · OPLUMO Outlet 3
Outlet purchase
2026-06-18 · Member activity · RM 178.50