Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13867
VM0013867Silvermember13867@example.test · +601110013867 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
2,303
Current loyalty balance
Lifetime Spend
RM 2,880
Across 27 visits
Total Visits
27
Since 2025-06-03
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,303 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 13
Outlet purchase
2026-09-02 · Member activity · RM 77.25
App session
2026-08-21 · OPLUMO Outlet 13
Points credited
2026-08-09 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 13
Outlet purchase
2026-07-16 · Member activity · RM 97.85
Points credited
2026-07-04 · OPLUMO Outlet 13
Outlet purchase
2026-06-22 · Member activity · RM 108.15