Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13860
VM0013860Goldmember13860@example.test · +601110013860 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,240
Current loyalty balance
Lifetime Spend
RM 5,301
Across 39 visits
Total Visits
39
Since 2024-11-07
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,240 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 6
Outlet purchase
2026-09-10 · Member activity · RM 97.50
App session
2026-08-29 · OPLUMO Outlet 6
Points credited
2026-08-17 · Member activity · RM 110.50
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 6
Outlet purchase
2026-07-24 · Member activity · RM 123.50
Points credited
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 136.50