Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13846
VM0013846Membermember13846@example.test · +601110013846 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
512
Current loyalty balance
Lifetime Spend
RM 640
Across 7 visits
Total Visits
7
Since 2026-01-03
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
512 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 9
Outlet purchase
2026-04-09 · Member activity · RM 62.25
App session
2026-03-28 · OPLUMO Outlet 9
Points credited
2026-03-16 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 9
Outlet purchase
2026-02-20 · Member activity · RM 78.85
Points credited
2026-02-08 · OPLUMO Outlet 9
Outlet purchase
2026-01-27 · Member activity · RM 87.15