Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13833
VM0013833Silvermember13833@example.test · +601110013833 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,527
Current loyalty balance
Lifetime Spend
RM 1,910
Across 34 visits
Total Visits
34
Since 2025-02-11
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,527 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 13
Outlet purchase
2026-09-16 · Member activity · RM 35.25
App session
2026-09-04 · OPLUMO Outlet 13
Points credited
2026-08-23 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 13
Outlet purchase
2026-07-30 · Member activity · RM 44.65
Points credited
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 49.35