Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01383
VM0001383Goldmember1383@example.test · +601110001383 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,080
Current loyalty balance
Lifetime Spend
RM 3,851
Across 23 visits
Total Visits
23
Since 2025-05-02
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,080 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 7
Outlet purchase
2026-05-21 · Member activity · RM 103.50
App session
2026-05-09 · OPLUMO Outlet 7
Points credited
2026-04-27 · Member activity · RM 117.30
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 7
Outlet purchase
2026-04-03 · Member activity · RM 131.10
Points credited
2026-03-22 · OPLUMO Outlet 7
Outlet purchase
2026-03-10 · Member activity · RM 144.90