Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13826
VM0013826Membermember13826@example.test · +601110013826 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
656
Current loyalty balance
Lifetime Spend
RM 821
Across 27 visits
Total Visits
27
Since 2025-01-11
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
656 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 6
Outlet purchase
2026-04-12 · Member activity · RM 30.00
App session
2026-03-31 · OPLUMO Outlet 6
Points credited
2026-03-19 · Member activity · RM 34.00
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 6
Outlet purchase
2026-02-23 · Member activity · RM 38.00
Points credited
2026-02-11 · OPLUMO Outlet 6
Outlet purchase
2026-01-30 · Member activity · RM 42.00