Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13820
VM0013820Goldmember13820@example.test · +601110013820 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,291
Current loyalty balance
Lifetime Spend
RM 5,364
Across 39 visits
Total Visits
39
Since 2024-10-18
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,291 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 17
Outlet purchase
2026-08-21 · Member activity · RM 109.50
App session
2026-08-09 · OPLUMO Outlet 17
Points credited
2026-07-28 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 17
Outlet purchase
2026-07-04 · Member activity · RM 138.70
Points credited
2026-06-22 · OPLUMO Outlet 17
Outlet purchase
2026-06-10 · Member activity · RM 153.30