Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13808
VM0013808Membermember13808@example.test · +601110013808 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
315
Current loyalty balance
Lifetime Spend
RM 394
Across 3 visits
Total Visits
3
Since 2026-07-25
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
315 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 5
Outlet purchase
2026-08-18 · Member activity · RM 91.50
App session
2026-08-06 · OPLUMO Outlet 5
Points credited
2026-07-25 · Member activity · RM 103.70
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 115.90
Points credited
2026-06-19 · OPLUMO Outlet 5
Outlet purchase
2026-06-07 · Member activity · RM 128.10