Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13807
VM0013807Silvermember13807@example.test · +601110013807 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,081
Current loyalty balance
Lifetime Spend
RM 1,352
Across 23 visits
Total Visits
23
Since 2025-05-06
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,081 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 4
Outlet purchase
2026-05-25 · Member activity · RM 42.00
App session
2026-05-13 · OPLUMO Outlet 4
Points credited
2026-05-01 · Member activity · RM 47.60
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 4
Outlet purchase
2026-04-07 · Member activity · RM 53.20
Points credited
2026-03-26 · OPLUMO Outlet 4
Outlet purchase
2026-03-14 · Member activity · RM 58.80