Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13806
VM0013806Silvermember13806@example.test · +601110013806 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
1,302
Current loyalty balance
Lifetime Spend
RM 1,628
Across 19 visits
Total Visits
19
Since 2025-10-07
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,302 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 3
Outlet purchase
2026-08-15 · Member activity · RM 57.75
App session
2026-08-03 · OPLUMO Outlet 3
Points credited
2026-07-22 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 73.15
Points credited
2026-06-16 · OPLUMO Outlet 3
Outlet purchase
2026-06-04 · Member activity · RM 80.85