Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01380
VM0001380Silvermember1380@example.test · +601110001380 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,610
Current loyalty balance
Lifetime Spend
RM 2,013
Across 16 visits
Total Visits
16
Since 2025-12-22
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,610 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 4
Outlet purchase
2026-09-06 · Member activity · RM 89.25
App session
2026-08-25 · OPLUMO Outlet 4
Points credited
2026-08-13 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 4
Outlet purchase
2026-07-20 · Member activity · RM 113.05
Points credited
2026-07-08 · OPLUMO Outlet 4
Outlet purchase
2026-06-26 · Member activity · RM 124.95