Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13794
VM0013794Silvermember13794@example.test · +601110013794 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,228
Current loyalty balance
Lifetime Spend
RM 1,536
Across 25 visits
Total Visits
25
Since 2025-07-22
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 8
Outlet purchase
2026-09-15 · Member activity · RM 48.75
App session
2026-09-03 · OPLUMO Outlet 8
Points credited
2026-08-22 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 8
Outlet purchase
2026-07-29 · Member activity · RM 61.75
Points credited
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 68.25