Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13782
VM0013782Silvermember13782@example.test · +601110013782 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,876
Current loyalty balance
Lifetime Spend
RM 2,346
Across 28 visits
Total Visits
28
Since 2025-02-12
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,876 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 13
Outlet purchase
2026-06-01 · Member activity · RM 66.75
App session
2026-05-20 · OPLUMO Outlet 13
Points credited
2026-05-08 · Member activity · RM 75.65
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 84.55
Points credited
2026-04-02 · OPLUMO Outlet 13
Outlet purchase
2026-03-21 · Member activity · RM 93.45