Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01377
VM0001377Goldmember1377@example.test · +601110001377 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
3,789
Current loyalty balance
Lifetime Spend
RM 4,737
Across 41 visits
Total Visits
41
Since 2024-05-25
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,789 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 1
Outlet purchase
2026-05-03 · Member activity · RM 108.75
App session
2026-04-21 · OPLUMO Outlet 1
Points credited
2026-04-09 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 1
Outlet purchase
2026-03-16 · Member activity · RM 137.75
Points credited
2026-03-04 · OPLUMO Outlet 1
Outlet purchase
2026-02-20 · Member activity · RM 152.25