Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13769
VM0013769Silvermember13769@example.test · +601110013769 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
1,851
Current loyalty balance
Lifetime Spend
RM 2,314
Across 31 visits
Total Visits
31
Since 2025-04-01
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,851 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 17
Outlet purchase
2026-09-11 · Member activity · RM 48.00
App session
2026-08-30 · OPLUMO Outlet 17
Points credited
2026-08-18 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 60.80
Points credited
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 67.20