Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 13767
VM0013767Membermember13767@example.test · +601110013767 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
220
Current loyalty balance
Lifetime Spend
RM 276
Across 2 visits
Total Visits
2
Since 2026-08-22
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 15
Outlet purchase
2026-08-28 · Member activity · RM 123.00
App session
2026-08-16 · OPLUMO Outlet 15
Points credited
2026-08-04 · Member activity · RM 139.40
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 155.80
Points credited
2026-06-29 · OPLUMO Outlet 15
Outlet purchase
2026-06-17 · Member activity · RM 172.20