Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01375
VM0001375Silvermember1375@example.test · +601110001375 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,849
Current loyalty balance
Lifetime Spend
RM 2,312
Across 17 visits
Total Visits
17
Since 2025-12-21
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,849 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 16
Outlet purchase
2026-09-23 · Member activity · RM 84.00
App session
2026-09-11 · OPLUMO Outlet 16
Points credited
2026-08-30 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 16
Outlet purchase
2026-08-06 · Member activity · RM 106.40
Points credited
2026-07-25 · OPLUMO Outlet 16
Outlet purchase
2026-07-13 · Member activity · RM 117.60